Ms. Antimatter offers hassle-free returns and exchanges within 30 days of receipt of shipment on unworn, unlaundered garments (minus initial shipping costs and costs of shipping the item back to us). Just send us a quick email and we'll get you fixed up! Send return/exchange requests to: firstname.lastname@example.org
The last thing we want is for you to be stuck with wonky goods. If something arrives to you damaged, then please let us know within a week after receiving your item.
Order never arrived:
If your order didn't end up arriving, be sure to let us know! First check your shipping confirmation and check that you entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost. If the shipping address was correct, email us noting your order number and we'll sort it out. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date.
Your satisfaction means the world to us!